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Service Stories

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Great Service Stories from Library Staff

A patron called to thank us from the bottom of her heart for helping her get some audiobooks. She had called previously and spoken to Shawna. She explained that she was temporarily disabled and couldn't make it in to get audiobooks to keep her busy during her recuperation. Shawna was very patient with her and was able to find items she hadn't heard before and that were available on our shelf. Shawna was able to get them ready for pick-up. The patron said that the service at our library was exemplary and far and above the call of duty.
Chehalis Timberland Library     August  2017               Share this story               More Service Stories...

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Timberland Regional Library serves Grays Harbor, Lewis, Mason, Pacific, and Thurston counties in Western Washington State.