Interlibrary Loan Service
To place an online interlibrary loan request, click here.
What is interlibrary loan (ILL)?
If you couldn’t find the item you were looking for in
Timberland’s collection, Timberland may be able to borrow your desired item
from another library for your use. Timberland borrows items for patrons every
day from willing libraries all over the US and Canada.
What type of things can I request through ILL?
TRL patrons can request print books (large print or regular
print), DVDs or VHSs, music CDs or cassettes, audiobooks on CD or cassette,
photocopied journal articles, and materials on microfiche or microfilm. If you
are unsure if your desired item can be loaned through
ILL, feel free to call (1-800-562-6022) or submit a question through Ask
A Librarian and we will be happy to double-check for you.
PLEASE NOTE: Items published within the past year
cannot be borrowed through ILL, but will be forwarded to Timberland’s
Collection Development Specialists for purchase consideration.
Who can submit an ILL request?
Patrons who do not have overdue ILL materials or fines of
$10.00 or more on their account may request ILL items. TRL patrons may have
a maximum of 5 active ILL requests (on hold or checked out) at one time and no
more than 25 total holds.
How do I submit an ILL request?
To submit an online ILL request, click on Interlibrary
Loan Request. You may also submit an ILL request by calling or visiting any
Timberland library, or by calling our Ask A Librarian
service at 1-800-562-6022 or 704-INFO in the Olympia-Lacey-Tumwater area.
Why is the ILL form asking how much I am willing to pay for an ILL? I
thought libraries were supposed to be free!
They are! TRL does not charge for ILLs, but some libraries
do. Depending on where we are borrowing your item from and how rare the item
is, there may be a fee to borrow it. In this case, you will be contacted and
notified of the price and you may decide if you still wish to borrow the item
or not, but you will never be asked to pay more than you have agreed to pay.
However, most items we will be able to borrow for free. If you only want to
borrow free items, enter “0” in this field.
How do I cancel my ILL request?
Please either contact Ask a
Librarian (1-800-562-6022) or call your local TRL branch. Simply cancelling the
listing of your hold on your online TRL account does not stop the item you
requested from being sent from another library, so please contact library staff
as soon as possible if you need to cancel your ILL. For this reason, suspending
ILL requests on your account will also be ineffective.
Why don’t I see my ILL request on my holds list yet?
Usually, it takes a day or two for requests to be processed
and for us to locate potential lenders for the requested item, depending on how
many requests there are on any given day. Your request will be manually created
and placed on your account by the ILL staff as soon as we have submitted your
request to the potential lending libraries.
How long will it take to fill my ILL request?
Most ILL items will come within two weeks. However,
harder-to-find items occasionally take up to six weeks to locate a library who
owns the item and is willing to lend it, and for them to physically mail the
item to TRL. You will be notified when your ILL request comes in the same way
you are notified when your TRL holds are available for pickup. If you need an
ILL item by a certain date, please make a note of this in the “additional
comments” field on your request, and we will do our best to accommodate.
PLEASE NOTE: Not all ILL requests are successful.
Some libraries do not lend DVDs or genealogical materials, for example. If your
request cannot be filled, you will be notified and the request will be removed
from your holds list.
How long can I have my ILL item checked out?
The standard loan period for ILL items is three weeks (just
like for TRL books), unless the lending library has restricted their loan to a
shorter period. ILL items may not be renewed.
PLEASE NOTE: Some items, such as law books, genealogy
materials, reference items, and items on microfilm/microfiche (or books that
are simply very old and fragile) may be restricted to library use only.
Can I request my ILL item again?
Yes! However, due to the sheer number of requests the ILL
department receives, we are unable to request the same item for the same patron
within a six month period.