Wireless Internet Access - General Setup Information

Frequently Asked Questions

These general instructions require that you know how to configure and restore settings on your own computer.

General Wireless Settings:

Use the software that came with your wireless card or computer to configure the settings.

  • SSID (network name) = “trlguest” (without quotes)
  • Authentication = open
  • Encryption = disabled

Important for All Systems

  • The Power Management settings on your wireless card must be set to “None” or “Best Performance”.

Detailed Network Settings:

Windows 7

  • Click the connection status icon in the system tray
  • The ‘trlguest’ network should show in the list of available networks
  • Clicking ‘trlguest’ will display a warning that “Information sent over this network might be visible to others.” Do not mark the “Connect automatically” checkbox.
  • If a Set Network Location dialog comes up, it is recommended set it as a Public network.
  • Continue by clicking Close, or View or change settings in Network and Sharing Center.

Windows Vista

  • Open the “Connect to a network” dialog box
  • From the list of available networks select the library's wireless SSID – trlguest
  • To connect, double-click trlguest.
  • From the “Set Network Location” screen, it is best to choose Public Location
  • We do not recommend selecting “Start this connection automatically” or “Connect even if the network is not broadcasting.”
  • Click “Next”, click “Connect to”, and then double-click the new wireless network dialog box.

Windows 2000 & XP

  • From Control Panel, select "Network and Dial-up Connections" or "Network and Internet Connections > Internet Connections."
  • Right-click on “Wireless Network Connection” or “Local Area Connection” and click Properties.
  • Locate the Internet TCP/IP protocol and go into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
  • Select "Obtain an IP address automatically" and “Obtain DNS server address automatically."
  • For XP, right click on “Wireless Network Connection” and select “View Available Wireless Networks.” Select the "trlguest" network and click "Connect."

Macintosh OS X (Tested with Macbook and OSX 10.4.8.  Other Apple configurations may vary)

  • Select: Apple Menu > System Preferences > Network Button.
  • For Location select "Automatic".
  • For Show select "AirPort".
  • Select TCP/IP tab and for Configure IPv4 select "Using DHCP."
  • Click on Options.
  • Click OK.  Click Apply Now.  Close the System Preferences window.
  • Make sure that Airport is turned on and "trlguest” is selected.

Macintosh OS 8 & 9

  • Select: Apple Menu > Control Panel > TCP/IP.
  • Connect via "AirPort" or other wireless (WiFi) ethernet.
  • Configure "Using DHCP Server."
  • Leave Name Server and Additional Search domains blank.

If your connection keeps dropping, turn off power management for the wireless card.

Power Management Procedures for Windows:

  • Right-click the Wireless Networking icon in the system tray and pick Open Network Connections.
  • Right-click and pick Properties from the Wireless Network Connections item.
  • On the General tab, click the Configure button next to the Connect Using wireless adapter name box.
  • Depending on your wireless adapter, disable Power Management or set it to Maximum Performance/Minimum Power Savings. (A wireless adapter uses about 25% of the power of a wired adapter. This power consumption change will be negligible.)

Power Management Procedures for Apple Macbook:

  • Open “System Preferences” and click on “Energy Saver”.
  • Click on the dropdown menu labeled “Settings for:”
    • If you will be running on the battery, click on “Battery”.
    • If you will have the power cord plugged in, click on “Power Adapter”.
  • Click the dropdown menu labeled “Optimization” and click on “Better Performance”.

These procedures were tested with the Apple Macbook and OS X (version 10.4.10). Other OS versions and laptop models may vary.

There are known software issues with Mac OS X versions 10.4.9 and up that can cause problems with some or all wireless access points. These settings have been tested but may not work for all users.

Vista troubleshooting:

  • In the “Network and Sharing Center”, click “View status” for trlguest.
  • From the “Wireless Network Connection Status” screen click the “Properties” button at the bottom left.
  • Choose “Internet Protocol Version 4” from the list of items, and then click the “Properties” button.
  • On the following screen, verify that both “Obtain an IP address automatically”, and “Obtain DNS server address automatically” are selected.
  • Click “OK”.
  • Back on the “Wireless Network Connection Status” screen, click the “Wireless Properties” button. Select the “Power Management” tab, and remove the check next to “Allow the computer to turn off the device to save power”.

If the trlguest SSID is not listed, you may try setting things up manually:

  • Choose “Manually connect to a wireless network”, and then click “Next”.
  • On the “Enter information for the wireless network you want to add” screen, configure the following:

Network name – trlguest
Security type - No authentication (Open)
Security Key/Passphrase – NOT NEEDED
Display characters - NOT NEEDED