How do I submit an ILL request? | Timberland Regional Library

Visit TRL’s Interlibrary Loan page and enter your library card # and PIN. Choose your communications preferences by selecting View Profile, and you may begin submitting ILL requests immediately!

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Related FAQs

What is interlibrary loan (ILL)?

If Timberland Regional Library doesn’t own the book, DVD, CD, or whatever it is that you are looking for, Timberland may be able to borrow your desired item for you from another library....

How do I submit an ILL request?

Visit TRL’s Interlibrary Loan page and enter your library card # and PIN. Choose your communications preferences by...

Who can submit an ILL request?

Patrons with a Basic, Regular, Mail, Homeschool, Staff, or paid Non-resident card, who do not have overdue ILL materials, lost or damaged materials, or fines of $15.00 or more on their account may...

What type of things can I request through ILL?

TRL patrons can request books, including large print or foreign language books and books on CD, DVDs, music CDs, photocopied journal articles, and microfilm.

Unfortunately, e-format...

How long will it take to fill my ILL request?

It usually takes between 2 to 6 weeks to receive items through ILL.

Most ILL items will come within 2 weeks. However, harder-to-find items occasionally take up to 6 weeks to locate a...

Why don’t I see my ILL request on my holds list yet?

Usually, it takes 1-2 days for requests to be processed and for us to locate potential lenders for the requested item, depending on how many requests there are on any given day.

Your...

How do I cancel my ILL request?

Please contact your local TRL branch directly.

Simply cancelling your hold on your TRL account does not stop the item you requested from being sent from another library.

Please...

Why is the ILL form asking how much I am willing to pay for an ILL? I thought libraries were supposed to be free!

TRL does not charge for ILL service, but many other libraries do charge fees for lending materials & providing photocopies through ILL..

We always try to fill your requests for free,...

Why does the ILL form ask me for a Needed Before date?

We process our patrons’ ILL requests as quickly as possible, and in the order they were received. However, sometimes people may need material for a project which has a deadline, after which date...