How do I find the reference databases on the TRL website?
Do I need my library card to use a reference database?
Outside of a TRL location you will need a valid library card and PIN to log in to a database.
I can’t log in with my library card and/or PIN.
Make sure you are typing the “d” along with the numbers. If it still doesn’t work, contact Ask a Librarian.
I can’t remember my PIN.
Try the last four digits of your phone number. If it still doesn’t work, contact Ask a Librarian.
What online resources can I use with my library card?
Why do I have to log in separately to online services I use through the library website?
The TRL website has links to online resources that are managed by third-parties, such as OverDrive, Kanopy, RBdigital, and various databases. When you leave the TRL website you may need to register or log in to these third-party services. For example, you may start out in the library catalog where you log in to your account to place a hold. You then navigate to RBdigital to check out a digital magazine. Once at the RBdigital site you will need to log in with your RBdigital account information to complete your checkout and read your magazines.
Why can’t I access X database/service?
Confirm you are using the correct link from the library website. These links are specific to TRL. See our Reference Databases and Stream & Download pages for correct links. Some services, like OverDrive, Kanopy, and RBdigital also require you to set up an account, usually with an email and password.
How can I tell if an article is available as full-text?
The article listings in the periodical/newspaper databases should indicate whether an item is full-text, abstract, or citation only. If you need assistance, contact Ask a Librarian.
Can I print/save/email articles?
Yes, though where these options are located will vary from database to database. Some resources now come with the option of saving items to google drive or Microsoft. If you need assistance, contact Ask a Librarian.