Reference Databases FAQ

How do I find the reference databases on the TRL website?  

Visit, and browse the A-Z list or subject categories. From the main page of, click on LEARN, then click on Reference Databases.  

Do I need my library card to use a reference database?  

Outside of a TRL location you will need a valid library card and PIN to log in to a database.  

I can’t log in with my library card and/or PIN. 

Make sure you are typing the “d” along with the numbers.  If it still doesn’t work, contact Ask a Librarian

I can’t remember my PIN. 

Try the last four digits of your phone number.  If it still doesn’t work, contact Ask a Librarian

What online resources can I use with my library card?  

We offer educational and entertainment online resources. See our Reference Databases, Online Learning, and Stream & Download pages for more information.  

Why do I have to log in separately to online services I use through the library website?  

The TRL website has links to online resources that are managed by third-parties, such as OverDrive, Kanopy, and various databases. When you leave the TRL website you may need to register or log in to these third-party services.

Why can’t I access X database/service?  

Confirm you are using the correct link from the library website. These links are specific to TRL. See our Reference Databases and Stream & Download pages for correct links. Some services, like OverDrive, Kanopy, and Creativebug also require you to set up an account, usually with an email and password.  

How can I tell if an article is available as full-text?  

The article listings in the periodical/newspaper databases should indicate whether an item is full-text, abstract, or citation only.  If you need assistance, contact Ask a Librarian

Can I print/save/email articles?  

Yes, though where these options are located will vary from database to database.   Some resources now come with the option of saving items to Google drive or Microsoft. If you need assistance, contact Ask a Librarian.